Outbound Call Center Representative - Marketing

 Are you ready to work at US Assure?

  • Are you interested in becoming part of a dynamic and collaborative Marketing team?
  • Are you ready to be a member of a respected professional organization with vast potential for growth?
  • Would you like to work for an “A” rated insurance services provider with a proven history of stability and demonstrated results?

How US Assure works for you:

  • US Assure is currently seeking highly motivated and goal-driven individuals who are excited about the opportunity to collaborate with a passionate team of sales minded marketers as an Outbound Call Center Representative
  • Full time position, 40-hour work week
  • Daily working hours are Monday – Friday, 8:30 a.m. – 5:30 p.m.
  • Competitive, performance-based compensation package
  • Robust benefits package
  • Employee recognition program

What you need:

  • Strong phone‐qualifying, prospecting and marketing skills
  • Ability to build client relationships over the phone, position products, identify decision makers, and positively and professionally handle objections
  • Direct experience in outside sales, retail, relationship development, marketing or as a brand ambassador
  • Excellent communication and rapport-building skills that drive engagement and excitement
  • Positive attitude, hardworking, persistent and dependable
  • Proficiency in Microsoft suite of applications; familiarity with Customer Relationship Management (CRM) platform such as Salesforce
  • High school diploma required; Bachelor’s degree in marketing, advertising, communications, business or other related field preferred
  • 2-3 years of experience working in an outbound, customer-centered, production-driven environment required

What you will be doing:

  • Contributing to inside B2B marketing / sales objectives through outbound phone calls
  • Meeting expectations for individual daily, weekly and monthly call goals and quality outreach standards
  • Educating and motivating insurance agents with a strong understanding of and the ability to clearly communicate all of US Assure’s products, programs, eligibility, state availability, key policy features, etc.
  • Recruiting and nurturing new agents, executing the outbound call components of promotional marketing campaigns, driving event attendance, and collecting agent feedback
  • Recognizing and promoting business opportunities
  • Soliciting and collecting producer, distributor, competitor, and market data
  • Adhering to best practices and workflow processes, specific to CRM documentation and call type prompts

What you will NOT be doing:

  • Customer service calls
  • Collection calls
  • Commission-driven sales calls

How To Apply

To learn more about the position and apply online, CLICK HERE. Qualified candidates should also be prepared to submit a resume during the application process.