The Marketing Automation Specialist is primarily responsible for the delivery of successful automated marketing programs in support of the strategic goals and initiatives of US Assure’s marketing department. Principal responsibilities include the implementation, maintenance, optimization, measurement, evaluation and reporting of multichannel marketing campaigns across all digital channels, including content and demand generation programs, email, websites, landing pages and webinars to increase brand awareness and preference, generate qualified leads, drive application submissions, and deepen customer engagement across all lines of business. Additionally, this role acts as a data steward for all records maintained across the company’s customer relationship management (CRM) and marketing automation platforms.
The Call Center Representative - Outbound is primarily responsible for motivating, educating and promoting products to insurance professionals in the property and casualty markets. Through a high-volume call center environment, principal tasks include recruiting new insurance agents and brokers, nurturing the current network of producers to drive submissions and production, expanding and developing customer knowledge of construction and property programs, promoting event attendance and digital engagement, and building relationships across US Assure’s diverse distribution network.
Working in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for processing all types of business transactions related to Builders Risk and handling incoming and outbound calls while providing quality service and elite customer satisfaction.
Essential Duties and Responsibilities
- Handle incoming and outbound calls based on learned skill sets within required standards.
- Process business transactions for Builders Risk policies.
- Utilize company systems to enter all transactions while maintaining production and quality standards.
- Ensure all problems, processing and inquiries are handled efficiently within established time frames.
- Work in partnership with stakeholders and US Assure’s corporate vision and mission.
- Participate in knowledge transfer within team through one-on-one, on-the-job training and mentoring to others.
- Cross-sell lines of Builders Risk business.
The Marketing & Sales Coordinator is primarily responsible for the tactical execution of strategic marketing initiatives to drive sales and distribution. Principal tasks include the planning, digital promotion, execution and results reporting and analysis of more than 50 product focused events per year to existing and potential clients; prospecting for new distribution opportunities; and providing account management support for key distributor relationships. Additional functions of this position include collecting and analyzing campaign results, sourcing promotional products, managing vendors, presenting program and product information to existing and potential clients, and providing tactical campaign support to senior marketing staff.
Working in a high volume, multi-tasked, goal oriented, team environment, the Vice President, Information Technology is responsible for integrating long-term corporate-wide information needs with data processing activities including systems analysis, programming and computer and auxiliary operations. This position is responsible for translating corporate objectives into actuality by implementing technology solutions through delegation; communicating project status and problem areas; departmental operations and management, budgeting, system analysis, hardware/software selection, software development, and infrastructure design and operations. By ensuring effective and long-term problem resolution, the Vice President, Information Technology, partners with other US Assure leaders’ and business partners while aligning customer service with strategies and expectations.
The National Sales Executive plays a significant role in the strengthening, maintenance and expansion of high profile P&C distributor relationships, as well as the identification and qualification of new high value distribution opportunities. This position serves as the lead contact for assigned distributors with ownership of profitable growth and is responsible for contributing to marketing and underwriting business teams by staying educated on products, competitors and the market in general, analyzing and summarizing sales-related data and translating that data into strategies supporting sales objectives and product development. This role also requires maintaining a network of business contacts in mid- and senior-level management positions and a history of working with these individuals to meet business needs. It is essential the National Sales Executive have a thorough command of sales tools and methods, customer relations, communication and presentation techniques, analytics and reporting. This position reports to the SVP of Marketing and Sales.
The National Sales Director’s primary objective is to build and maintain a high performance sales organization to accelerate sales and achieve business objectives. The responsibilities of this role include developing key growth strategies for sales and distribution, including, implementing tactics and action plans to meet distribution and revenue objectives. In addition to the successful execution of strategies to meet annual financial targets, building existing and developing new channels of distribution, as well as understanding customer trends in order to capitalize on new channels opportunities, are critical to achieving success as this individual plays a significant role in the execution, monitoring and optimization of sales and distribution activities. This position oversees and directs the sales team and their supporting activities, including on-site meetings, agent workshops, training for inside sales teams, tradeshows, conferences, etc. This role also requires maintaining a network of business contacts in senior-level management positions and a history of working with these individuals to meet business needs. In order to drive business growth, it is essential the National Sales Director have a thorough command of sales tools, processes and strategies, management, communication and presentation techniques, and analytics, forecasting and reporting. This position reports to the SVP of Marketing and Sales.
To learn more about the career opportunities available at US Assure and apply online, CLICK HERE. Qualified candidates should also be prepared to submit a resume during the application process.
Phone: (800) 364 - 3941
8230 Nations Way
Jacksonville, FL 32256