Service Specialist | Billing

Working in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for processing all types of business transactions related to Builders Risk insurance.  Specialists handle incoming and outbound calls while providing high quality, elite customer service.  The daily working hours for this position are Monday through Friday, shift TBD.

Underwriter | Builders Risk Underwriting

The Underwriter is responsible for producing profitable growth of Builders Risk premiums and providing high quality underwriting, while balancing company philosophies in order to maintain a profitable book of business.  

Brand Outreach Representative - Marketing

Brand Outreach Representative – Marketing

Brand Outreach Representatives play an essential role in engaging and building relationships with US Assure’s broad customer base and are part of a team of innovative, experienced marketers who work with purpose. Over the phone, you’ll take the lead in developing and strengthening meaningful relationships with insurance professionals across the country. In this position you are empowered to drive policy submissions and premium by promoting events, digital content, products and key policy features via outbound phone calls and emails. Your unique style, laser-focused listening skills and ability to serve up personalized experiences will inspire and motivate agents to learn more about builders risk insurance and how US Assure can help increase their bottom line.

Quality Assurance Engineer

Working in a high volume, multi-tasked, goal oriented, team environment, the Quality Assurance Engineer is responsible for planning and performing quality assurance analysis of major company activities and/or functions and guiding the subsequent design and implementation or improvement of existing business systems/applications.

Marketing & Sales Outbound Call Team Supervisor

The Marketing & Sales Outbound Call Team Supervisor is primarily responsible for two areas: overseeing the day-to-day coordination and production of our outbound, B2B marketing call team, and working closely with department leadership and our digital and content teams on short- and long-term strategic initiatives. Working in a high volume, multi-tasking, goal oriented and team atmosphere, this individual is responsible for fostering an environment of collaboration and driving KPIs by providing the tools and leadership the call team needs to establish and grow relationships with current and future customers. This includes tracking progress towards objectives, quality monitoring, providing performance and quality feedback for employee development, motivating, coaching, training and problem solving. This position requires a positive and motivated leader with a proven ability to execute multiple projects simultaneously, meet deadlines, produce accurate and timely performance reports, identify opportunities for improvement, provide recommendations for viable solutions, and refine existing and implement new call team processes.

Service Specialist

Working in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for processing all types of business transactions related to Builders Risk insurance.  Specialists handle incoming and outbound calls while providing high quality, elite customer service.  The daily working hours for this position are Monday through Friday. Shift TBD.

 

Team Leader | Builders Risk and Insurance Operations

The Builders Risk and Insurance Operations Team Leader is primarily responsible for overseeing the day-to-day business activities and results of our Operations team.  Working in a high volume, multi-tasked, goal oriented, team atmosphere, this individual is responsible for fostering an environment of collaboration and driving KPI’s by providing the tools and leadership the team needs to build relationships and meet customer expectations. This includes establishing and tracking progress towards objectives, production and quality monitoring in addition to providing performance and quality feedback for employee development, coaching, training and problem solving. This position requires a positive and motivated leader with a proven ability to meet deadlines, produce accurate and timely performance reports, identify opportunities for improvement, provide recommendations for viable solutions and refine/implement processes.

Accounting Clerk II

Working in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for processing brokerage related deposits and disbursements and reconciling brokerage premium-related general ledger accounts. This position is also responsible for providing quality service and elite customer satisfaction.

Marketing and Sales Coordinator

The Marketing & Sales Coordinator is primarily responsible for the tactical execution of strategic marketing initiatives to drive sales and distribution. Principal tasks include the planning, coordination, digital promotion, and results reporting and analysis of more than 50 product focused lunch-and-learn events per year to existing and potential clients; providing account management support for key client relationships; and prospecting for new distribution opportunities. Additional functions of this position include collecting and analyzing marketing campaign results, sourcing promotional products, managing vendors, presenting program and product information to existing and potential clients, and providing tactical campaign support to senior marketing staff.

How to Apply


To learn more about the career opportunities available at US Assure and apply online, CLICK HERE. Qualified candidates should also be prepared to submit a resume and cover letter during the application process.

E-mail: humanresources@usassure.com

Phone: (800) 364 - 3941

Human Resources
US Assure
8230 Nations Way
Jacksonville, FL 32256