Claims Stories

Learn from real-world scenarios that highlight common missteps and how to avoid them during the claims process. This section equips agents and clients with practical insights to reduce delays, improve documentation and ensure smoother claim outcomes.

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Featured Resources

Guide / Report
7 Common Builders Risk Claim Mistakes (and How to Avoid Them)

Use these underwriting tips to dodge everyday errors when you issue your next policy.

Download now
7 Common Builders Risk Claim Mistakes (and How to Avoid Them)
On-Demand Webinar
Tips to Avoid Common Builders Risk Claim Pitfalls

Learn tips to get ahead of common mistakes that occur at policy issuance and avoid unpaid claims.

Watch now • 30 min
Tips to Avoid Common Builders Risk Claim Pitfalls
Article
Top 2 Tips for Hassle-Free Builders Risk Claims
Learn essential tactics to avoid builders risk insurance claim complications resulting from common changes for course of construction projects changes and occupancy.
Read more 5 min read
Top 2 Tips for Hassle-Free Builders Risk Claims

Commercial

Claim Stories: Occupancy Error with Warehouse Fire
Article, Video • 3 min
Claim Stories: Occupancy Error with Warehouse Fire
Read about a real-life claim story where an occupancy error led to a fire claim going unpaid.
Claim Stories: Missing and Inaccurate Project Documentation
Article, Video
Claim Stories: Missing and Inaccurate Project Documentation
Read this real-life story where an incorrect address, missing cost breakdown and misunderstanding coverage led to an unpaid theft loss.
Builders Risk Insurance: Lessons Learned from Claim Setbacks
Article, Video • 8 min
Builders Risk Insurance: Lessons Learned from Claim Setbacks
As an agent, it's a hard day when clients don't receive expected payment for a loss due to a policy issuance error. Read this article for real claim stories and eight lessons learned to help you avoid similar mistakes.
Top 2 Tips for Hassle-Free Builders Risk Claims
Article • 5 min read
Top 2 Tips for Hassle-Free Builders Risk Claims
Learn essential tactics to avoid builders risk insurance claim complications resulting from common changes for course of construction projects changes and occupancy.
7 Common Builders Risk Claim Mistakes (and How to Avoid Them)
Guide / Report
7 Common Builders Risk Claim Mistakes (and How to Avoid Them)

Use these underwriting tips to dodge everyday errors when you issue your next policy.

3 Builders Risk Policy Details You Need to Master
Article, Video
3 Builders Risk Policy Details You Need to Master
Discover three finer points of a construction policy that can make or break clients' coverage.
5 Coverage and Policy Nuances Revealed
Article, Video • 2 min read
5 Coverage and Policy Nuances Revealed
Learn the truth behind five builders risk and property policy misconceptions.
Why Correct Address Matters on Builders Risk Application
Article, Video • 2 min
Why Correct Address Matters on Builders Risk Application
Watch this video or read the transcript to learn how listing the wrong address can derail builders risk coverage and tips to avoid errors.
6 Unusual Builders Risk Coverages Not to Pass On
Article, Video
6 Unusual Builders Risk Coverages Not to Pass On
Familiarize yourself with these commonly overlooked coverages to save the day for clients.
Builders Risk Insurance
Article, Video
Builders Risk Insurance
Learn the ins and outs of builders risk coverage with this comprehensive guide.
When Builders Risk Coverage Begins and Ends
Article, Video • 6 min
When Builders Risk Coverage Begins and Ends
Learn when builders risk should be in place and the conditions that trigger the end of coverage for both policy forms.
Builders Risk Insurance: It's Not Just for New Construction
Article • 3 min read
Builders Risk Insurance: It's Not Just for New Construction
Learn how builders risk insurance can provide coverage beyond new construction projects.
10 Considerations for Quoting Builders Risk Insurance
Article
10 Considerations for Quoting Builders Risk Insurance
Utilize the answers to these 10 questions to write more effective builders risk policies.
Construction Insurance – 8 Coverages for Builders
Article
Construction Insurance – 8 Coverages for Builders
Explore eight construction insurance options exclusively for builders and contractors in this article from US Assure.
6 Steps to Avoid Common Policy Issuance Pitfalls
Article, Video • 4 min read
6 Steps to Avoid Common Policy Issuance Pitfalls
Discover tactics you can use to avoid common claim missteps and protect your clients.
Builders Risk Insurance: 3 Top Loss Trends and What Agents Can Do
Article, Video
Builders Risk Insurance: 3 Top Loss Trends and What Agents Can Do
Discover the most common causes of course of construction loss and learn steps to mitigate the risk.
Classifying 6 Construction Materials for Builders Risk
Article
Classifying 6 Construction Materials for Builders Risk
Learn about the different types of building element and their classifications under the Builders Risk Plan insured by Zurich.
Builders Risk Insurance: What’s the difference between named and additional insureds?
Article
Builders Risk Insurance: What’s the difference between named and additional insureds?
Read US Assure’s article to discover the impact of each insured type on your next builders risk insurance submission and tips for selecting the primary stakeholder.
12 Builders Risk Insurance Endorsements Explained
Article
12 Builders Risk Insurance Endorsements Explained
Get an overview of residential and commercial builders risk endorsements offered by US Assure that can improve the scope of course of construction insurance.
How to Choose the Right Builders Risk Insurance Policy for Your Contractor
Article
How to Choose the Right Builders Risk Insurance Policy for Your Contractor
Answer these four questions to help decide the right coverage for commercial clients.
Claim Stories: Anticipated Completion Date Change
Article, Video • 4 min
Claim Stories: Anticipated Completion Date Change
Read this real-life claim story about the impact of an unreported anticipated completion date change.
Tips to Avoid Common Builders Risk Claim Pitfalls
On-Demand Webinar • 30 min
Tips to Avoid Common Builders Risk Claim Pitfalls

Learn tips to get ahead of common mistakes that occur at policy issuance and avoid unpaid claims.

Residential

Claim Stories: Missing Existing Structure Coverage on Home Remodel
Article, Video • 5 min
Claim Stories: Missing Existing Structure Coverage on Home Remodel
Read this real-life story about how improperly entering coverage values led to an underpaid claim.
Claim Stories: Invalid Address and Percentage Complete
Article, Video • 4 min read
Claim Stories: Invalid Address and Percentage Complete
Read about a real-life claim story where an incorrect address and percentage complete error led to an unpaid hail claim.
Claim Stories: Missing Reports on Reporting Form Policy
Article, Video • 6 min
Claim Stories: Missing Reports on Reporting Form Policy
Read this real-life claim story about the impact of missing reports on a fire loss with a reporting form policy.
Top 2 Tips for Hassle-Free Builders Risk Claims
Article • 5 min read
Top 2 Tips for Hassle-Free Builders Risk Claims
Learn essential tactics to avoid builders risk insurance claim complications resulting from common changes for course of construction projects changes and occupancy.
7 Tips to Avoid Common Residential Builders Risk Insurance Mistakes
Article
7 Tips to Avoid Common Residential Builders Risk Insurance Mistakes
Equip yourself with seven expert insights to navigate claim pitfalls.
7 Common Builders Risk Claim Mistakes (and How to Avoid Them)
Guide / Report
7 Common Builders Risk Claim Mistakes (and How to Avoid Them)

Use these underwriting tips to dodge everyday errors when you issue your next policy.

3 Builders Risk Policy Details You Need to Master
Article, Video
3 Builders Risk Policy Details You Need to Master
Discover three finer points of a construction policy that can make or break clients' coverage.
5 Coverage and Policy Nuances Revealed
Article, Video • 2 min read
5 Coverage and Policy Nuances Revealed
Learn the truth behind five builders risk and property policy misconceptions.
Why Correct Address Matters on Builders Risk Application
Article, Video • 2 min
Why Correct Address Matters on Builders Risk Application
Watch this video or read the transcript to learn how listing the wrong address can derail builders risk coverage and tips to avoid errors.
6 Unusual Builders Risk Coverages Not to Pass On
Article, Video
6 Unusual Builders Risk Coverages Not to Pass On
Familiarize yourself with these commonly overlooked coverages to save the day for clients.
Builders Risk Insurance
Article, Video
Builders Risk Insurance
Learn the ins and outs of builders risk coverage with this comprehensive guide.
Builders Risk Insurance for Homeowners: Why is it needed?
Article, Video
Builders Risk Insurance for Homeowners: Why is it needed?
Discover four reasons why homeowners need builders risk insurance during new construction or remodeling.
When Builders Risk Coverage Begins and Ends
Article, Video • 6 min
When Builders Risk Coverage Begins and Ends
Learn when builders risk should be in place and the conditions that trigger the end of coverage for both policy forms.
Builders Risk Insurance: It's Not Just for New Construction
Article • 3 min read
Builders Risk Insurance: It's Not Just for New Construction
Learn how builders risk insurance can provide coverage beyond new construction projects.
Builders Risk Insurance: Lessons Learned from Claim Setbacks
Article, Video • 8 min
Builders Risk Insurance: Lessons Learned from Claim Setbacks
As an agent, it's a hard day when clients don't receive expected payment for a loss due to a policy issuance error. Read this article for real claim stories and eight lessons learned to help you avoid similar mistakes.
10 Considerations for Quoting Builders Risk Insurance
Article
10 Considerations for Quoting Builders Risk Insurance
Utilize the answers to these 10 questions to write more effective builders risk policies.
Construction Insurance – 8 Coverages for Builders
Article
Construction Insurance – 8 Coverages for Builders
Explore eight construction insurance options exclusively for builders and contractors in this article from US Assure.
6 Steps to Avoid Common Policy Issuance Pitfalls
Article, Video • 4 min read
6 Steps to Avoid Common Policy Issuance Pitfalls
Discover tactics you can use to avoid common claim missteps and protect your clients.
Builders Risk Insurance: 3 Top Loss Trends and What Agents Can Do
Article, Video
Builders Risk Insurance: 3 Top Loss Trends and What Agents Can Do
Discover the most common causes of course of construction loss and learn steps to mitigate the risk.
Classifying 6 Construction Materials for Builders Risk
Article
Classifying 6 Construction Materials for Builders Risk
Learn about the different types of building element and their classifications under the Builders Risk Plan insured by Zurich.
Builders Risk Insurance: What’s the difference between named and additional insureds?
Article
Builders Risk Insurance: What’s the difference between named and additional insureds?
Read US Assure’s article to discover the impact of each insured type on your next builders risk insurance submission and tips for selecting the primary stakeholder.
12 Builders Risk Insurance Endorsements Explained
Article
12 Builders Risk Insurance Endorsements Explained
Get an overview of residential and commercial builders risk endorsements offered by US Assure that can improve the scope of course of construction insurance.
Four Add-On Policies for New Home Construction
Article, Video • 3 min
Four Add-On Policies for New Home Construction
Watch this video or read the transcript to learn about four add-on policies for clients with ground-up residential projects.
Builders Risk Insurance for Homeowners: Why a Permanent Property Policy is not Enough for Home Building and Remodeling
Article
Builders Risk Insurance for Homeowners: Why a Permanent Property Policy is not Enough for Home Building and Remodeling
Educate clients on where homeowners insurance falls short when used for remodeling projects.
How to Choose the Right Builders Risk Insurance Policy for Your Contractor
Article
How to Choose the Right Builders Risk Insurance Policy for Your Contractor
Answer these four questions to help decide the right coverage for commercial clients.
Claim Stories: Flawed Remodel Project Summary
Article, Video • 4 min
Claim Stories: Flawed Remodel Project Summary
Read this real-life story where a vague remodeling project description led to nonrenewal of builders risk coverage.
Tips to Avoid Common Builders Risk Claim Pitfalls
On-Demand Webinar • 30 min
Tips to Avoid Common Builders Risk Claim Pitfalls

Learn tips to get ahead of common mistakes that occur at policy issuance and avoid unpaid claims.

Claim Stories: Fire During Remodeling
Article, Video • 5 min
Claim Stories: Fire During Remodeling

Imagine experiencing a total loss during renovation when coverage for the existing structure was not secured.
Watch this video to find out what happened.

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